The pandemic shook things up in a big way, pushing us all to embrace digital solutions like never before. From working remotely and shopping online to making data-driven decisions, technology is now woven into the fabric of every business.
An astounding 80% of employers hit the accelerator on their digital plans in response to COVID-19. This shift has created a landscape where we all expect technology to simplify our lives, whether we’re at work or play.
At the heart of this transformation is the beautiful partnership between technology and talent. Shortages in key skills like logistics, IT, cybersecurity, software development, and data analysis have forced companies to level up their workforce. By giving employees the superpower to turn data into action and blend human and machine smarts, businesses are all set to thrive in this new world.
Boosting Human Potential with Hyper Connected Skills
As tech takes over, it’s time to strengthen the bond between people and their jobs. Machine learning and workforce data help us predict performance, match the right folks with the right jobs, and boost self-awareness. Surprisingly, one out of every three companies plans to invest more in AI and machine learning, letting us focus on those uniquely human traits like empathy, integrity, creativity, and coaching.
From Going Digital to Being Agile
Technology is turning businesses inside out, changing how we serve customers and engage employees. One-third of companies are building up their skills in e-commerce, big data, cybersecurity, and IoT. But here’s the kicker: it’s not just about the tech; it’s about blending our human strengths with a culture of getting things done.
Tech for Good in a New Era
With stakeholders breathing down their necks, companies are using technology to do some good in the world. That means tackling climate change, transforming supply chains, and creating eco-friendly workspaces in the metaverse.
AI: Championing Diversity and Fairness
AI should be a champion for diversity, not a gatekeeper. Machine learning helps us match the right people with the right jobs and promotes fairness. But there’s still a shortage of AI experts, so we’ve got to keep learning.
Smart People Analytics for Smart Decisions
To create a seamless digital experience, we need to dig deep into workforce and talent data. Many companies now rely on assessment tools for hiring, and as employees share more data, companies get a treasure trove of insights.
The pandemic has changed our world forever. There’s no going back to how things were. Embracing technology lets companies meet the high expectations of tech-savvy customers and compete effectively. As Walt Disney once said, “We keep moving forward, opening up new doors and doing new things.” In this dynamic era, forward-thinking approaches lead to better workplaces and happier customers, and they’re a winning formula for businesses.
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